Same as the rest, had my debit card info stolen 2 wks after purchase in Apr.2014. I only used my card 2 places & the other was a local store who completed a full investigation.
I called these crooks & asked to speak with a manager but of course none was available & the ignoramus on the other end acted like she didn't give a crud. The ironic part was the $100 charge to a Different online pet company. Not even loyal to themselves apparently! I called Pet360(.com) and the lady said the order was made using my name & street address but a different state than I live and the order went to another completely different state.
She actually refunded my card right then!
Beware of world pet express. They are freakin crook and need to be shut down!