At the recommendation of a neighbor, I went to the World Pet Express site to order

Something for my pets. The site didn't accept American Express so I used my debit card.

Two days later my debit card was declined at a local merchant, my local bank said nothing was wrong with my card. When I read my email, I found that my bank's fraud division had caught bogus charges and shut down my card, thank goodness.

The day that I made my purchase from World Pet a Express, someone claiming to be from World Pet Express called to confirm my shipping address. I still haven't received my order.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Deliver product or service ordered.

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